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Part D Coverage PhasesCourses & Training

Medicare Interactive Pro Courses
Enroll in this comprehensive online curriculum designed to empower professionals with the knowledge and skills to confidently navigate Medicare and support clients, patients, employees, and retirees.
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Level 1: Medicare Basics
Build a strong foundation in understanding Medicare. Learn key terms, eligibility requirements, and essential components of the program.
Level 3: Appeals and Penalties
Strengthen your Medicare expertise. Gain the skills to help beneficiaries appeal coverage denials, address premium penalties, and navigate the Medicare appeals process with confidence.
Special Topics
Explore in-depth Medicare topics with Special Topics courses, available for individual purchase. This section is continually expanding, so check back for new offerings.

Webinars
Join live online training or watch on-demand to gain the knowledge you need to better assist clients or yourself.
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What’s New in Medicare for 2025
This year, there are several important changes to Medicare enrollment periods, costs, and covered services that you should be aware of when helping clients in 2025.
Expert Tips for Helping Clients Manage Prescription Drug Costs
One of the top concerns we hear on the Medicare Rights Center’s national consumer helpline is how to access and afford prescription drugs. During this webinar, learn about ways to help clients understand their Medicare prescription drugs plans and manage prescription drug costs.

Medicare Minute
Join free Medicare Minute presentations to stay informed on key Medicare topics. These concise sessions provide valuable insights to help you understand your benefits and make the most of your coverage.
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Part B vs. Part D Drugs
Part D always covers medications, right? Not quite! There are some drugs that can be covered under both Part B or Part D—depending on what the drug is used for and how it’s administered. Misunderstanding Part B versus Part D drugs can lead to complications for you at the pharmacy or with your billing. Join us for this Medicare Minute to learn the difference between Part B and Part D drugs.
Medicare and Durable Medical Equipment
Durable medical equipment—often shortened to DME—is equipment that helps you complete your daily activities. It includes a variety of items, such as walkers, wheelchairs, and oxygen tanks. During this Medicare Minute, you’ll learn the eligibility requirements and coverage rules for Medicare-covered DME.